MM
Mohau M
1 reviews | Active since Oct 2014
24 Mar 2026, 08:01
Unprofessional handling of my complaint
The person who handled my case was very unprofessional. H refused to accept my evidence but took into consideration the false report submitted by the bank.
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National financial ombud scheme South Africa (NFO)'s replyOfficial
24 Mar 2026, 14:46 Dear Mr. Mo***eng,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
National financial ombud scheme South Africa (NFO)'s reply24 Mar 2026, 14:46
Official
Dear Mr. Mo***eng,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,