SPEEDY ASSISTANCE FROM NFO

I have recently had an issue getting my final payment for my Vodacom account updated and cleared on the credit bureaus after receiving a paid in full letter over 30 days ago. I went back and forth between Vodacom and the bureaus with no joy just stories after stories and this company blaming that company. I found NFO on google and decided to give the matter over to them to handle. I was informed that the bureaus don't fall under the NFO anymore so they will direct my complaint to Vodacom. I sent the complaint on the 21/07/2024 and received a response on the 22nd and Vodacom legal department gave feedback on the 23rd, of which they require feedback from the bureaus in 3-5 working days. NFO has really done their part with speedy assistance in getting this matter resolved, who knows how much longer i would have had to go about trying to resolve this issue on my own. Thank you to Daisy from NFO. I'll await a resolution to the matter and be back to give an update on the outcome.