SU
Sultan U
1 reviews | Active since Sept 2023
27 Nov 2025, 15:18
Outstanding Support & Resolution
Without NFO’s incredible help I would have lost most of my retirement savings. It was an utter hell with my provider. Reaching out to NFO was a life saver (talking about few million at retirement age).
NFO’s response time, professionalism, turn around time in resolution and keeping their word and work ethic was impressive.
I am so very grateful for what they do and how they supported me. Their follow ups were unmatched and their eagerness to assist by carefully assessing my case was outstanding.
Thank you so very much once again and thanks to NFO I now know I have a recourse. Sultan
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National financial ombud scheme South Africa (NFO)'s replyOfficial
01 Dec 2025, 08:24Dear Sultan,
Thank you for sharing your positive experience and sentiments with our organisation. We remain committed to resolving complaints between consumers and financial service providers efficiently and effectively, and feedback such as yours affirms that we are making meaningful progress.
Please rest assured that your message will be conveyed to the relevant team and line manager.
Best Regards
Please rest assured that your message will be conveyed to the relevant team and line manager.
Best Regards
National financial ombud scheme South Africa (NFO)'s reply01 Dec 2025, 08:24
Official
Dear Sultan,
Thank you for sharing your positive experience and sentiments with our organisation. We remain committed to resolving complaints between consumers and financial service providers efficiently and effectively, and feedback such as yours affirms that we are making meaningful progress.
Please rest assured that your message will be conveyed to the relevant team and line manager.
Best Regards
Please rest assured that your message will be conveyed to the relevant team and line manager.
Best Regards