SM
Sinothando M
1 reviews | Active since May 2018
09 Oct 2025, 12:12
NFOSA not keeping updated and assisting with my claim
I have logged a case against Hollard with the NFOSA ( case number: *** however since my response on 25 August 2025 follow up on 12 September 2025 and multiple calls, I have not received any feedback?
Everytime I contact to the NFOSA I get ignored!
Helpful (0)
Replies (1)0
Replies (1)
National financial ombud scheme South Africa (NFO)'s replyOfficial
09 Oct 2025, 13:35Dear Sinothando,
Thank you for your review.
In line with our internal procedures, your feedback has been formally recorded and your concerns have been duly noted.
Please be advised that the matter has been escalated to the relevant manager for further attention. Our office will provide feedback once the necessary internal review has been completed.
We appreciate your patience and thank you for bringing this to our attention.
Kind regards,
National financial ombud scheme South Africa (NFO)'s reply09 Oct 2025, 13:35
Official
Dear Sinothando,
Thank you for your review.
In line with our internal procedures, your feedback has been formally recorded and your concerns have been duly noted.
Please be advised that the matter has been escalated to the relevant manager for further attention. Our office will provide feedback once the necessary internal review has been completed.
We appreciate your patience and thank you for bringing this to our attention.
Kind regards,