It's not an ombudsman, it's a zoo for claims, serious claims

They are the worst ombuds man, my old front car tred were moved to the back tires but MI way approved a claim for all 4 tyre's only when I got to the sales ppl they changed 2 without informing me. The ombudsmen doesn't card a out ppl more especially if you're black and your claim was vaild, they don't care and most lawyers don't like or entertain claims frim BLK ppl. All in all they told me to go and die with my old tyre's Villarani Govender was not even reading what my issues was from the start he wanted my case closed