MG
Moira G
1 reviews | Active since Apr 2018
30 Jan 2026, 08:32
I lodged a complaint about RCS financial service to NFOS and they did work on it but the adjudicator closed the file before hearing my side to response
I lodged a complaint about RCS financial service to NFOS and they did work on it but the adjudicator closed the file before hearing my side to response. Did complain to their service complaints sent emails no response. Just to finish my matter
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National financial ombud scheme South Africa (NFO)'s replyOfficial
02 Feb 2026, 06:57Dear Moira,
Thank you for your review.
In accordance with our internal procedures, your feedback has been formally documented, and your concerns have been noted.
Please be advised that the matter has been escalated to the appropriate manager for further consideration.
Our office will provide feedback upon completion of the requisite internal review.
Thank you for bringing this matter to our attention.
National financial ombud scheme South Africa (NFO)'s reply02 Feb 2026, 06:57
Official
Dear Moira,
Thank you for your review.
In accordance with our internal procedures, your feedback has been formally documented, and your concerns have been noted.
Please be advised that the matter has been escalated to the appropriate manager for further consideration.
Our office will provide feedback upon completion of the requisite internal review.
Thank you for bringing this matter to our attention.