Bad service ,how can...

Good day,We are sorry to see that you have had a negative experience with our services. At National Debt Intervention, we take all client feedback seriously, particularly when a client feels that we have not met their expectations.Unfortunately, we are currently unable to identify your matter from the information provided in the review. We would therefore appreciate the opportunity to investigate your concerns and assist you directly.Kindly contact our offices via private message or provide us with your full name and/or applicant reference number, so that we can locate your account and have the appropriate member of our team contact you.We would genuinely appreciate the opportunity to understand what went wrong and work towards resolving the matter.Thank you for bringing your concerns to our attention.— National Debt Intervention Team