JD
JADEY D

1 reviews | Active since Aug 2017

31 Mar 2021, 11:51

********** BEHAVIOR AND ******ING FUNDS FROM CLIENTS

I have consolidated my debts in 2016 which roughly amounted to R48 000 and handed it over to this company to sort out with just 1 overall monthly installment to them to be distributed to each creditor. Initially I was told that my debts would be paid off within 3years, regrettably it never did. Furthermore, it wasn't even funny how many consultants we had to be referred to as consultants were continuously changed. Contacting this company was almost impossible, they have numerous contact numbers but most do not exist others are just not available!!!!! As for receiving a monthly statement to keep track of your payments...they do not issue you with one. The client has to practically email time and time again (proof of which I have) then only would you receive one. NATIONAL DEBT ERASERS IS THE MOST UNPROFESSIONAL AND SCHEMING COMPANY THAT I HAVE COME ACROSS AND WOULD NEVER RECOMMEND THEM TO ANYONE!!!! After my 3yr period had passed, I was told that my debts were still outstanding and that it would require a further 2 years, I tried to retract my debts from them to make payments to my creditors on my own but was told that it was not possible (proof of which I have) I was left with no other choice but to continue making payments. In the mean time, I was not informed that most of my accounts were paid up in September last year 2020, but prior to that I requested an updated statement and it was just ignored. In February 2021, I emailed NATIONAL DEBT ERASERS telling them that there is no way in hell that I am going to make any further payments to them, ESPECIALLY GOING INTO THE 6TH YEAR, it was only then that I received an UPDATED STATEMENT WHICH ACTUALLY REFLECTS ACCOUNTS THAT WERE PAID UP IN SEPTEMBER 2020... NATIONAL DEBT ERASERS DID NOT INFORM ME OF THIS AND CONTINUED TO ACCEPT MY INSTALLMENTS OF R1800 FROM SEPTEMBER TO 2020 TO FEBRUARY 2021 WHICH MEANS THAT THEY WERE ******ING MONEY FROM A CLIENT. SECONDLY, HAD I NOT PERSISTED ON GETTING A STATEMENT AND REFUSING TO MAKE FURTHER PAYMENTS I WOULD HAVE NOT KNOWN THAT I HAD TO STOP MAKING FURTHER PAYMENTS AS THIS WAS THE ONLY TIME WHEN THE CONSULTANT ADVISED US TO STOP MAKING PAYMENTS AND ALSO THAT WE WERE DUE FOR A FEW REIMBUR*****TS FOR OVERPAID ACCOUNTS.... THIS IS ********** BEHAVIOR IN THE FIRST DEGREE!!!!......... SO NOW WE ARE RECEIVING REIMBUR*****TS IN DRIBS N DRABS FOR OVERPAID ACCOUNTS WELL N GOOD BUT THEY REFUSE TO ADVISE ME ON MY REIMBUR*****T OF MY INSTALLMENTS OF R1800 PER MONTH PAID FROM SEPTEMBER 2020 TO FEBRUARY 2021 WHICH AMOUNTS TO R9000 AS THIS AMOUNT HAD BEEN PAID IN EXCESS AND IS LEGALLY FULLY REFUNDABLE TO ME. I HAVE SOUGHT LEGAL ASSISTANCE AND WILL DEFINITELY BE CHARGING THIS COMPANY FOR ********** BEHAVIOR AND ******ING MONEY FROM CLIENTS SHOULD I NOT RECEIVE MY R9000 PAID IN EXCESS TO THEM. I HAVE ALSO BEEN LIAISING WITH A NUMBER OF OTHER PEOPLE THAT HAVE ENCOUNTERED ISSUES WITH THIS COMPANY AS WELL AND EACH CLIENT IS PREPARED TO PROVIDE A STATEMENT TO HAND OVER TO MY ATTORNEY.

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