Wow I'm having the w...

Wow I'm having the worst experience with this company after I was promised that it will be a smooth ride... I have to call for updates mind you this is after I paid them in full in one month and nothing. I paid them in May it is August and still the flag is showing when you call and want to speak to the consultant who in this case is Patient they tell you that she will call you back you can't talk to her when you want, then they send you these testimonials to make you believe their service is fast that is not true , im so frustrated I wouldn't advice people use this company oh and don't bother wanting good manners from them they are rude