Process was supposed to take 2 full months, we now on the 9th month, only now the process is almost at the last stages

Process was supposed to take 2 full months, we now on the 9th month, only now the process is almost at the last stages., I future pls consider the stress dat yo clients are in when they request yo service, n if payment is done, please stick to the initial agreement of fast tracking the process.. Thanks to Cassidy who took over my profile and managed to fastrack the process.