TRY TO UNDERSTAND A CUSTOMER.

Most definitely Gillian at National Debt Advisors can not read statements. I have been paying My car more than the agreed installment for about 2 years so what standard bank does, they put that amount aside. So that amount has come up to aR28 000.

I am a customer I won't use accounting financial terms.But I am expecting for you to listen and hear me. If I say "owe" instead of "outstanding balance" You suppose to try and understand, or rather give me a call and hear me speak.

I've sent Both Naydeen and Gillian my statement so they can see what I mean.They were saying standard bank does not see the aR28 000 I am talking about.

I had to go myself to Stanford Bank. The gentleman that i was assisted by at Standard Bank is Sibusiso Ncala. He could see what I was talking about. And he restructured my payment. He can see that I have been paying a lot more than the agreed amount. And all that now has amounted to R29K.

Why call yourselves Debt counselors yet you unable to hear and listen to a customer , let alone to read statements.

(These are not the exact amounts, it's just roughly)