TN
Tanya N

1 reviews | Active since Jan 2012

09 Feb 2015, 09:31

*****ING MONEY !!

I completed all my paper work to go under debt review with NDA and I sent it in on Friday and I told them I only want it processed for the end of March. I phoned my consultant this morning to say that I rather want to cancel the whole deal before all the paper work goes through and the consultant told me that they unfortunately have to charge me a R1 500 cancellation fee because she had already submitted all my paper work. I find this very unfair as it was only meant to be for a MARCH application and we are still in February so I think I advised them early enough to cancel and now I was told that they cant cancel and they are still going to charge me a R1 500 cancellation fee. I DONT HAVE THAT TYPE OF MONEY. That is why I wanted to go under debt review which I cant even afford to do anymore. Is there nobody with a heart out there ????? Please just cancel my debt review application and dont charge me. :(<br> <br> Tanya

0
Replies (1)
National Debt Advisors
National Debt Advisors's reply28 Sept 2015, 13:42
Official
Hello nelta,


I confirm that I have received your complaint and will now conduct a formal investigation into the matter on your behalf.
In relation to your account with NDA, could you please send us the following details:
o Identification number
o Contact number(s)
o Email Address(es)

Thank you for bringing this matter to my attention and please accept my sincere apologies for any inconveniences experienced.
Please contact Andrea Philander on ***.