MD
Mandy D

1 reviews | Active since Nov 2015

16 Nov 2015, 15:29

Poor Serivce!!!

Hi<br> <br> I am extremely irate at the poor service I have received, I have been placed under Debt Counselling by National Debt advisors last year September 2014 and then cancelled it with them,<br> I contacted them recently of which I spoke to a Tyrone a Debt Advisor whom was going to deal with my matter,<br> <br> He promised to call me of which I had to call him on Monday 09/11 @ 08h30am to follow-up and he returned my call stating he will e-mail me the requested details,<br> I then called him on 10/11 to confirm if this will be done and he advised that he had called me back x3 times of which I didn't answer, whilst I only received x1 call from him on the 09/11 @ 09h19am, He had a snotty attitude and later admitted he didn't contact me again and said me request is still in process,<br> <br> I am disgusted by the service rendered and till date have not received a call from them, I want every one to see this and note not to use them!!!!!

0
Replies (1)
National Debt Advisors
National Debt Advisors's reply16 Nov 2015, 15:37
Official
Hello Mandyhilary,

I confirm that I have received your complaint and will now conduct a formal investigation into the matter on your behalf.
In relation to your account with NDA, could you please send us the following details:
o Identification number
o Contact number(s)
o Email Address(es)

Thank you for bringing this matter to my attention and please accept my sincere apologies for any inconveniences experienced.
Please contact Andrea Philander on ***.