Poor Bad service received
It's been over 4 week I have been requesting my clearance certificate. They will advise you on the business process and give you 5 working days you will receive feedback this has been going on for over 4 weeks and the agent is so arrogant and not will to help or show any remorse. I paid up all my account sent Dehan my paid up letters buy she is failing me as a consumer. Bad service ! My life is on a stand still
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National Debt Advisors's replyOfficial
10 Jun 2019, 12:17Good day Lindiwe
I do apologies for the level of service you have received, I have escalated the matter as urgent to our team that deals with the clearance certificates. Please avail yourself to receive a call from on of the agents, to provide you with a reason for the delay.
Please advise as to when would be the best time for you to receive a call from our offices.
My email; ***
Again, we do apologies, and will provide you with feedback soonest.
Thank you
I do apologies for the level of service you have received, I have escalated the matter as urgent to our team that deals with the clearance certificates. Please avail yourself to receive a call from on of the agents, to provide you with a reason for the delay.
Please advise as to when would be the best time for you to receive a call from our offices.
My email; ***
Again, we do apologies, and will provide you with feedback soonest.
Thank you
National Debt Advisors's reply10 Jun 2019, 12:17
Official
Good day Lindiwe
I do apologies for the level of service you have received, I have escalated the matter as urgent to our team that deals with the clearance certificates. Please avail yourself to receive a call from on of the agents, to provide you with a reason for the delay.
Please advise as to when would be the best time for you to receive a call from our offices.
My email; ***
Again, we do apologies, and will provide you with feedback soonest.
Thank you
I do apologies for the level of service you have received, I have escalated the matter as urgent to our team that deals with the clearance certificates. Please avail yourself to receive a call from on of the agents, to provide you with a reason for the delay.
Please advise as to when would be the best time for you to receive a call from our offices.
My email; ***
Again, we do apologies, and will provide you with feedback soonest.
Thank you