Not happy with feedback and advise
Revoked Service Sergio Ventura I cancelled my debt review service in 2018. I have been making my own payments to my accounts, but my report still flags me with debt review – I have even asked to be put back onto your services gain, but no one has come back to me. They say they will return their call but never do.
Helpful (0)
Replies (4)0
Replies (4)
National Debt Advisors's replyOfficial
14 Nov 2019, 10:20Hi Mr Ventura. On behalf on NDA I apologize profusely. The issue has been escalated. One of our top agents will contact you shortly in an attempt to solve the above mentioned issue.
National Debt Advisors's reply14 Nov 2019, 10:20
Official
Hi Mr Ventura. On behalf on NDA I apologize profusely. The issue has been escalated. One of our top agents will contact you shortly in an attempt to solve the above mentioned issue.
's updateReviewer Update
14 Nov 2019, 11:30NDA has returned my call. Thank you for that, really appreciate it. Will await outcome of calls.
's update14 Nov 2019, 11:30
Reviewer Update
NDA has returned my call. Thank you for that, really appreciate it. Will await outcome of calls.
's updateReviewer Update
15 Nov 2019, 09:38NDA are really being helpful. We have covered a lot of basis and it looks like we are back on track. Thank you for all your help so far Ashlene.
's update15 Nov 2019, 09:38
Reviewer Update
NDA are really being helpful. We have covered a lot of basis and it looks like we are back on track. Thank you for all your help so far Ashlene.
National Debt Advisors's replyOfficial
15 Nov 2019, 09:45Dear Sergio
Once again, NDA would like to apologize for your experience. As discussed over the phone, we have resolved your issue. Please don’t hesitate to contact us on [***] should you have any further questions or queries.
Kind regards,
Your NDA customer experience officer
Once again, NDA would like to apologize for your experience. As discussed over the phone, we have resolved your issue. Please don’t hesitate to contact us on [***] should you have any further questions or queries.
Kind regards,
Your NDA customer experience officer
National Debt Advisors's reply15 Nov 2019, 09:45
Official
Dear Sergio
Once again, NDA would like to apologize for your experience. As discussed over the phone, we have resolved your issue. Please don’t hesitate to contact us on [***] should you have any further questions or queries.
Kind regards,
Your NDA customer experience officer
Once again, NDA would like to apologize for your experience. As discussed over the phone, we have resolved your issue. Please don’t hesitate to contact us on [***] should you have any further questions or queries.
Kind regards,
Your NDA customer experience officer