iI
indira I

1 reviews | Active since Dec 2016

20 May 2023, 20:21

NDA the worst debt review experience

I contacted NDA on the 12th may 2023. The advisor Zubeida worked out my budget and only allocated 1500 for food and groceries for 2 people. The proper procedures were not followed. Now I will be in a worst position then before. The debt councilor Shakeela emailed me and I quote "you need us more than we need you " I did not miss a payment on any of my creditors. Now they have blacklisted me with the creditors. I have been sending emails to get out of this debt review programe. They are very adamant that I signed a J16 form. Zubeida only told me to go into the link and sign and accept. No explanation about the J16 form. I do not have legal background There should be a cooling down period. I want out of this debt review with NDA. They did not follow the proper procedure. The debt councilor only contacted me on Wed. I no longer need NDA. I did fine without you. No written quotation was given. You were supposed to assist not make commission on a consumer. Zubeida from NDA can you Manage on R1 500 per month on groceries for your family. I have medical aid to pay. Petrol. Rent. You worked my budget as per your discretion . Life insurance etc. I have cc the NCR on all my emails. I want to cancel with NDA. It seems they are only trying to make commission and put you in a worst situation then before. I have all the emails and Watsapp messages. Please do not use NDA you are making my life a miserable. I refuse to deal with NDA. Poor customer relations. Rude. No compassion. I did fine all the years. NDA You are not of help in any way. Please cancel as I do not have a written contract with you And calling my insurance brokers and telling them you are taking over. I did not give you permission. I rather deal with Debt busters or continue as before. Pay my creditors. I did fine. Don't mislead the public You are giving me sleepless nights. I repeat I do not wish to go under debt review with NDA. I have a choice. I have all the emails from Shakeela.

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Replies (1)
National Debt Advisors
National Debt Advisors's reply22 May 2023, 08:09
Official
Good day Indira N

We apologize in advance for the inconvenience caused. One of our customer service specialists will attend to this matter and be in contact with you shortly. Please be on the lookout for their response. 

Kind Regards 
NDA Team