NDA should stand for NOT DOING ANYTHING

NDA...it stands for Not Doing Anything...as in deleting my number, despite the countless times I have on recorded conversation asked them to, and in blatant and flagrant breach of the CPA.

So my question is this, is your call centre bored? Have you guys conducted some sort of employee care day or tried brightening up the place with a few 'there is no I in team' posters or for the love of all that is good - something? Because having to tell one of your consultants EVERY TIME they phone to remove me from the system, only for them to slam the phone down...and then to do it again?

Well, they just earned you a 1 star rating...go thank them really.