NDA

I must admit that Zikhona from National debt advisor gave me a call around 11:55am. She called me *** i stepped out of a major meeting to attend to her call. Her introduction was very mediocre and I told her good energy display and telephone etiquette is super critical for any customer. Instead of correcting her approach she rather displays arrogance and starting telling me i should not tell her how to speak and gets very defensive... the next things...she drops the call in my ear which was super *********. Closing a call professionally is an important practice that can help your company provide great customer service but Zikhona does not operate on such a level. Does she understand that customer centricity is at the heartbeat of any business. If you want your business to excel, then you will know that the customer will be at the heart of all you do — this is also known as customer centricity. ZIKHONA IS BAD FOR BUSINESS!!