CQ
Carien Q

1 reviews | Active since Nov 2009

19 Feb 2021, 15:16

Name slandering

I phoned in Jan 2020 with an enquiry about how debt review works. Nadeem Text you copy will automatically show here the agent asked me to send through information before he could assist. He then explained everything and I decided its not for me and asked him to tear up any information I sent him as I am not interested. He assured me he did and I was fine until they started demanding money from me. I WAS PAYING ALL MY OWN ACCOUNTS and my debtors never received word from NDA. NDA also didn't take money from me until April 2020 Easter weekend they took R8000. I phoned Nadeem and he said it was a mistake and assured me I'm not on their system and I must go reverse the amount at my bank. When I wanted to later buy a new car, I found out I was blacklisted as a result of being under debt review. I contacted them again and they couldn't find me on their system (Michelle July 2020). Feb 2021 I went to the bank and they said I'm under debt review. I phoned and Michelle said I'm listed again. They are not taking a cent from me but they are dragging my name through the mud and making my life hell. Now they want me to pay a cancellation fee for a service never even rendered. If anybody can assist me out there I need a really vicious lawyer to help me with this company as I hear I'm not the first person this is happening to. I want my name cleared. I do not want debt review on my name or record ever.

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Replies (3)
National Debt Advisors
National Debt Advisors's reply19 Feb 2021, 15:26
Official
Good Day Carien
We understand your frustration and we humbly apologize for the inconvenience caused. We will be contacting you as soon as we can, in order to better understand your situation and ensure that you experience the AMAZING service that we are known for. 
Kind regards,
NDA Team
CQ
Carien Q's update22 Feb 2021, 12:35
Reviewer Update
????????????????????????????Amazingly shameless. The worst experience of my life. I wanted to open a case of theft when you took R8k from me in level 5 by "mistake". Meantime the sales person gets incentive bonus and you draw interest until I go and reverse the transaction. Not even an apology for the inconvenience. Your salesteam is messing up people's lives by enlisting people when they only enquire about something instead of explaining properly what you do, in my case Nadeem **** and said you could get rid of a summons and then phoned me back and said he couldn't after he obviously filed my papers so he could get commission and make target. Then **** again saying he won't file my paperwork as I am not in need of your services. When I phoned you after the R8000 "mishap" out of nowhere, Michelle said I'm off the system. Yet someone you don't want to name decided to put my name back on your system between then and now. Now I have to pay a cancellation fee to get rid of NDA that is bribery. You are definitely not awesome or amazing and people who think you are must double check their backs because you cost me time, stress, a tarnished record I don't deserve. The worst is I only found out you reenlisted me when I went to the bank being retrenched in January as my company closed our whole division and now as a healthcare worker I have to work double shifts everywhere I can find a shift during a time my colleagues are passing away daily all because I cannot make arrangements to pay lower installments while I'm looking for a permanent position. NDA tarnished my name at the credit bureau. So ultimately you are even putting my life at risk because of your greed. Your team should not be working on incentives or comission or targets. You are messing with people's lives and livelihood.
You call yourself amazing.
1)I am amazingly disappointed and dissatisfied with the outcome of this and with NDA as a whole.
2)just when one thinks you've seen the worst, NDA comes along and amazes you that *******ion can get worse in South Africa.
3)The only other thing that is amazing about you is how you sleep at night knowing what you are doing to all these people thinking you are helping them.
I would not recommend NDA to my worst ememy
I advise anyone reading this to never ever ever phone them. One phonecall WILL cost you at least R402 + phonecosts, loads of time and stress and a bad track record that will haunt you like a ******** offense for the rest of your life
National Debt Advisors
National Debt Advisors's reply08 May 2025, 12:53
Official
 Dear  Carien
 
 Thank you for reaching out and we apologize in advance for any inconveniences caused from our side. One of our specialists will reach out to you shortly and assist in resolving this matter. 

 Kind Regards
 NDA Team