My experience with NDA has been good from the beginning of the program till I finished paying off all my credit providers, then the problem started when I was supposed to get the clearance certificate

My experience with NDA has been good from the beginning of the program till I finished paying off all my credit providers, then the problem started when I was supposed to get the clearance certificate. A guy by the name of Riedewaan Japhta who was supposed to assist with the clearance certificate was so *********** in finalising, closing my file, and getting my clearance certificate. All my accounts were settled in April 2024 but I was sent from pillar to post by this guy when I was supposed to get my clearance certificate of which I only got on 02/10/2024. In a nutshell, my experience with this Riedewaan guy was horrible.