MT
Mpolokeng T

1 reviews | Active since Jan 2018

13 Jan 2022, 15:39

misled by an agent

Not happy with respond ,due to being misled by an agent signing me up and gave me false information when it comes to cancelation , i was told to pay my accounts directly to my creditors in order to take charge of my accounts for three 3 months in order to get a clearance certificate . Now that I've done that am told i need to get an attorney go to the magistrate court to get the clearance letter from NDA to start using my accounts of which is unfair and negligent from the company. My apologies for being difficult but am taking this further .

Thanks Mpolokeng Taole

0
Replies (7)
National Debt Advisors
National Debt Advisors's reply17 Jan 2022, 12:45
Official
Good day, 

Thank you so much for the review. We're so happy to hear your feedback, it will help us improve. 
We will be forwarding this to relevant person that will soon contact you. 

Kind regards,
NDA Team 
MT
Mpolokeng T's update18 Jan 2022, 13:28
Reviewer Update
good day , is there anyone that can assist me with my complain ,reason being that Naledi Totana is not willing to help me get proof she asked for . Still awaiting all recordings from the time app**** till the last lady i spoke to.
Thanks Mpolokeng
National Debt Advisors
National Debt Advisors's reply18 Jan 2022, 13:31
Official
Good day, 

Your matter is escalated and will be attended to ASAP. 
MT
Mpolokeng T's update18 Jan 2022, 15:37
Reviewer Update
image.png 68.55 KB I have not been called or been sent any recordings and yet my ticket has been close , how does this company work ?
MT
Mpolokeng T's update18 Jan 2022, 15:45
Reviewer Update
I have not been called or been sent any recordings and yet my ticket has been close , how does this company work ? I NEED THE RECORDINGS FROM APPLICATION , WHEN I WAS **** TO BY AGENT TO GET A SALE AND WAS TOLD BY A SUPERVISOR LATER THAT THEIR AGENTS WILL SAY ANYTHING TO GET A SALE , NOW AM BEING IGNORED AND NOT GETTING ANY RESPONDS .
MT
Mpolokeng T's update18 Jan 2022, 15:55
Reviewer Update
Responce from NDA

Good day Mr Mpolokeng Taole Referring to the below , I have logged a request with IT for call recordings. Once you have settled all debt, you should receive a clearance certificate from your debt counsellor. Kind Regards
Naledi Totana

Is this really fair ?
National Debt Advisors
National Debt Advisors's reply08 May 2025, 15:31
Official
Dear Mpolokeng
 
 Thank you for reaching out and we apologize in advance for any inconveniences caused from our side. One of our specialists will reach out to you shortly and assist in resolving this matter. 

 Kind Regards
 NDA Team