Lack of due diligence

Lack of due diligence, it is clear your interest is to get more clients and make more profit, is not like you really care about your clients. How did you just rush to insert me on a debt review process, yet you did not get a comprehensive status of my accounts. First you should have requested for my accounts statements reflecting how far I have managed to pay my accounts. But he'll no, because you were interested on getting more customers. Today you can't correct this from your side, you are making it my problem. Today marks 72 days since I settled all my accounts and I am still without my clearance certificate 😞😞