JM
JAILABI M
1 reviews | Active since Jun 2015
26 Jan 2016, 16:08
******* DEBITS TO MY ACCOUNT
YOUR CONTINUOS DEBITS TO MY ACCOUNT FOR R99 EVERY MONTH SINCE NOVEMBER HAVE NOW BECOME ANNOYING. I HAVE SPOKEN TO SADIYYA ON SEVRAL OCCASSIONS REGARDIG THIS DEBIT AND I WAS ASSURED IT WONT HAPPEN BUT IT HAPPENS AGAIN AND AGAIN EVERY MONTH. MY BANK CHARGES R40 TO REVERSE THIS CHARGE EVERYTIME SO I END UP ONLY GETTING R59 FROM THE R99 THAT YOU HAVE DEBITED FROM MY ACCOUNT. THIS IS THEFT IN MY EYES AND YOUR COMPANY NEEDS TO RESOLVE BECAUSE WHEN YOU CHECK YOUR RECORDS YOU WILL SEE THAT I HAVE DECLINED ALL PRODUCTS FROM YOUR COMPANY. I WANT TO BE REFUNDED FOR ALL CHARGES AND COSTS INCURRED ON MY ACCOUNT AS A RESULT OF THIS CHARGE.YOUR QUICK RESPONSE REGARDING THIS MATTER WILL GREATLY APPRECIATED
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Replies (1)
National Debt Advisors's replyOfficial
27 Jan 2016, 07:21Hello JAILABI,
I confirm that I have received your complaint and will now conduct a formal investigation into the matter on your behalf.
In relation to your account with NDA, could you please send us the following details:
o Identification number
o Contact number(s)
o Email Address(es)
Thank you for bringing this matter to my attention and please accept my sincere apologies for any inconveniences experienced.
Please contact Andrea Philander on ***.
I confirm that I have received your complaint and will now conduct a formal investigation into the matter on your behalf.
In relation to your account with NDA, could you please send us the following details:
o Identification number
o Contact number(s)
o Email Address(es)
Thank you for bringing this matter to my attention and please accept my sincere apologies for any inconveniences experienced.
Please contact Andrea Philander on ***.
National Debt Advisors's reply27 Jan 2016, 07:21
Official
Hello JAILABI,
I confirm that I have received your complaint and will now conduct a formal investigation into the matter on your behalf.
In relation to your account with NDA, could you please send us the following details:
o Identification number
o Contact number(s)
o Email Address(es)
Thank you for bringing this matter to my attention and please accept my sincere apologies for any inconveniences experienced.
Please contact Andrea Philander on ***.
I confirm that I have received your complaint and will now conduct a formal investigation into the matter on your behalf.
In relation to your account with NDA, could you please send us the following details:
o Identification number
o Contact number(s)
o Email Address(es)
Thank you for bringing this matter to my attention and please accept my sincere apologies for any inconveniences experienced.
Please contact Andrea Philander on ***.