UD
Unathi D
1 reviews | Active since Mar 2022
08 Aug 2023, 14:37
I am worse off than I started. Not helpful at all.
They are the cause of me being worse off than I started. I'm still heartbroken by it. They missed payments on my behalf for months and I had to be penalised for it. They admitted to the fault on their side (that their system can miss debits on weekends and public holidays) and now I have fallen behind. This process HURT me financially.
If you can manage your own debt(s), don't sign up to this stuff. Rather deal directly with the establishments you owe.
Helpful (0)
Replies (5)0
Replies (5)
National Debt Advisors's replyOfficial
10 Aug 2023, 07:13Good day Unathi
Thank you for reaching out and we apologize in advance for any inconveniences caused from our side. We will put you in touch with one of our specialists immediately so they can resolve this matter.
Kind Regards
NDA Team
Thank you for reaching out and we apologize in advance for any inconveniences caused from our side. We will put you in touch with one of our specialists immediately so they can resolve this matter.
Kind Regards
NDA Team
National Debt Advisors's reply10 Aug 2023, 07:13
Official
Good day Unathi
Thank you for reaching out and we apologize in advance for any inconveniences caused from our side. We will put you in touch with one of our specialists immediately so they can resolve this matter.
Kind Regards
NDA Team
Thank you for reaching out and we apologize in advance for any inconveniences caused from our side. We will put you in touch with one of our specialists immediately so they can resolve this matter.
Kind Regards
NDA Team
UD
Unathi D's updateReviewer Update
10 Aug 2023, 15:01I will be awaiting your call. In any case, I would not recommend you guys to even my enemy.
UD
Unathi D's update10 Aug 2023, 15:01
Reviewer Update
I will be awaiting your call. In any case, I would not recommend you guys to even my enemy.
National Debt Advisors's replyOfficial
10 Aug 2023, 15:06Hi Unathi
We do understand your frustration and will ensure to avoid it at all costs moving forward as you and our other clients satisfaction is most important to us. A mistake can happen here and there, minimal by us for example, but when it does, we rectify asap.
Kind regards
NDA Team.
We do understand your frustration and will ensure to avoid it at all costs moving forward as you and our other clients satisfaction is most important to us. A mistake can happen here and there, minimal by us for example, but when it does, we rectify asap.
Kind regards
NDA Team.
National Debt Advisors's reply10 Aug 2023, 15:06
Official
Hi Unathi
We do understand your frustration and will ensure to avoid it at all costs moving forward as you and our other clients satisfaction is most important to us. A mistake can happen here and there, minimal by us for example, but when it does, we rectify asap.
Kind regards
NDA Team.
We do understand your frustration and will ensure to avoid it at all costs moving forward as you and our other clients satisfaction is most important to us. A mistake can happen here and there, minimal by us for example, but when it does, we rectify asap.
Kind regards
NDA Team.
UD
Unathi D's updateReviewer Update
11 Aug 2023, 09:05These are literally costly mistakes that set me back a whole R20k, though. It's not a 'here and there'. You missed debits and left me for months without telling me that this was an issue. I kept asking your people what the issue was and they would ignore my emails voicing my concerns. All with the exception of a Zibele Soldati. He was great. But all-in-all, I could never ever let anyone I know take this painful process up. I will never forget this.
UD
Unathi D's update11 Aug 2023, 09:05
Reviewer Update
These are literally costly mistakes that set me back a whole R20k, though. It's not a 'here and there'. You missed debits and left me for months without telling me that this was an issue. I kept asking your people what the issue was and they would ignore my emails voicing my concerns. All with the exception of a Zibele Soldati. He was great. But all-in-all, I could never ever let anyone I know take this painful process up. I will never forget this.
National Debt Advisors's replyOfficial
11 Aug 2023, 09:19Hi Unathi
I completely understand your frustration and can only offer you our most sincere apologies for now. We are dealing with the matter at hand and will resolve your issue asap.
Kind regards
NDA Team
I completely understand your frustration and can only offer you our most sincere apologies for now. We are dealing with the matter at hand and will resolve your issue asap.
Kind regards
NDA Team
National Debt Advisors's reply11 Aug 2023, 09:19
Official
Hi Unathi
I completely understand your frustration and can only offer you our most sincere apologies for now. We are dealing with the matter at hand and will resolve your issue asap.
Kind regards
NDA Team
I completely understand your frustration and can only offer you our most sincere apologies for now. We are dealing with the matter at hand and will resolve your issue asap.
Kind regards
NDA Team