Faulse Information To Catch Clients

I have signed up with NDA after speaking with two women at NDA who promised me that they could help change my financial status in the next 5 years. This was almost 3 years ago. I have since never missed a payment to them but have on numerous occasions received calls smses and emails from my debtors demanding payment. I have always forwarded these messages to NDA but they would take months of my pleading with for a response get back to me with just more promises. Earlier this year I've had to complete forms urgently and have them delivered to attorneys offices as thses was to be submitted to the high court. After all this NDA have not bothered to get back to me with an outcome. I have had to once again call and email to find out. They have a cancellation department but today I have been told that even though they can do nothing for me I am stuck with them for the rest of my life because it's the new Law of the country. Which means i will not be able negotiate with my debtors myself and get out of debt faster because NDA needs to keep making money from people who seek help getting out of debt, so they can employ people who tell you there is unfortunately nothing they can do.