1 reviews | Active since Jan 2012
DONT KEEP TO THEIR PROMISES
I would really like to express my disappointment in the way that my whole debt review has been handled<br> I have not once skipped on my monthly installments and I feel that this type of service is unacceptable.<br> If I have been so called COVERED against my creditors taking legal action from me or TAKING R22 795 out of my account without my consent, then I really don't know what type of service I am paying for.<br> My husband lost his job and I begged my provident fund administrators to please pay me as soon as possible because we need the money to get us through while he is unemployed and then the money gets paid into my account and then straight away FNB takes R22 795 out of my account. !!!! I was never told by NDA that FNB terminated the debt review because if they did then I could have made payment arrangements with them. Between NDA and FNB I want ALL my monies paid back to me, before I take this matter further with the media !!
I confirm that I have received your complaint and will now conduct a formal investigation into the matter on your behalf.
In relation to your account with NDA, could you please send us the following details:
o Identification number
o Contact number(s)
o Email Address(es)
Thank you for bringing this matter to my attention and please accept my sincere apologies for any inconveniences experienced.
Please contact Andrea Philander on ***.
I confirm that I have received your complaint and will now conduct a formal investigation into the matter on your behalf.
In relation to your account with NDA, could you please send us the following details:
o Identification number
o Contact number(s)
o Email Address(es)
Thank you for bringing this matter to my attention and please accept my sincere apologies for any inconveniences experienced.
Please contact Andrea Philander on ***.
