AB
Andries B
1 reviews | Active since Jun 2020
27 May 2021, 10:48
Client service blunder
So. We have been on debt review for less than a month. We had an opportunity to settle our accounts within this timeframe.
When signing up you get calls, emails, sms' and whatsapp messages on a daily basis. But now that I want ro remove myself from debt review, I have to call every single day to enquire about what is going on. I receive no feedback from their side. And when I do, different employees have different stories.
I am disgusted with their client services. When signing up they can not wait to take your money but when you want to remove yourself they have a million stories and no 2 employees stories match up.
Do NOT recommend at all
Helpful (0)
Replies (1)0
Replies (1)National Debt Advisors's replyOfficial
27 May 2021, 11:12Good Day Andries B
We understand your frustration and we humbly apologize for the inconvenience caused. We will be contacting you as soon as we can, in order to better understand your situation and ensure that you experience the AMAZING service that we are known for. Please bare with us as we work towards making you a HAPPY customer again.
Kind regards,
NDA Team
We understand your frustration and we humbly apologize for the inconvenience caused. We will be contacting you as soon as we can, in order to better understand your situation and ensure that you experience the AMAZING service that we are known for. Please bare with us as we work towards making you a HAPPY customer again.
Kind regards,
NDA Team
National Debt Advisors's reply27 May 2021, 11:12
Official
Good Day Andries B
We understand your frustration and we humbly apologize for the inconvenience caused. We will be contacting you as soon as we can, in order to better understand your situation and ensure that you experience the AMAZING service that we are known for. Please bare with us as we work towards making you a HAPPY customer again.
Kind regards,
NDA Team
We understand your frustration and we humbly apologize for the inconvenience caused. We will be contacting you as soon as we can, in order to better understand your situation and ensure that you experience the AMAZING service that we are known for. Please bare with us as we work towards making you a HAPPY customer again.
Kind regards,
NDA Team
