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Ntsako N

1 reviews | Active since Jun 2019

21 Jun 2019, 23:32

Cancellation

On the 10/06/2019 I made agreement with national debt advisors that they have to help me to pay for my debts. I was assisted by Leroy and Dorcas, I asked Leroy to send me the agreement contract indicating that I'm going to pay R2000 every month, and he must explain starting from which month, to the year that im going to finish paying. They failed to send me that information and on the 14/06/2019 I send email to Leroy and the cancellation department and when i call they put me on hold till I drop the call. Please can i get this contract cancel before you touch my money. I don't want your service and many people are crying here, so I don't want to join them. I sent you many emails and no reply.I DON'T NEED YOUR SERVICE, I DON'T WANT TO JOIN THE CRYING NATION

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Replies (3)
National Debt Advisors
National Debt Advisors's reply24 Jun 2019, 08:57
Official
Good day Ntsako
I have read your complaint above and the frustration you have experienced. Kindly allow one of our agents to look into this and provide you with the relevant information with regards to you prior request. We at national Debt Advisors strive to assist client who have financial difficulty. Please avail yourself for a call from one of my agents to resolve this matter soonest. 
Thank you.
NN
Ntsako N's update26 Jun 2019, 08:25
Reviewer Update
NDA MELIZWE called me on Monday and said they are not going to cancel my contract, for them to cancel I have to pay R402.00. I explained to her that Dorcas said If I cancel within 5Days is free and I cancel during that 5days, so now you are forcing me to pay R402.00 for cancellation. I'm not going to pay and I asked you to cancel, and now you want to take money from me. Remove my name in your system. I don't owe you.
National Debt Advisors
National Debt Advisors's reply08 May 2025, 15:32
Official
Dear Ntsako
 
 Thank you for reaching out and we apologize in advance for any inconveniences caused from our side. One of our specialists will reach out to you shortly and assist in resolving this matter. 

 Kind Regards
 NDA Team