BAD EVERYTHING(CUSTOMER SERVICE)

Good day,

I have took up the debt review programme with your company in 2017 as i felt that the debt i had was overwhelming. I signed up and was give a payment plan that would be handled by hyphen.

I religiously followed up the plan by not missing even one payment. In 2020 i thought i had completed the programme as per the statements from Hyphen to my surprise i had still an outstanding amount owed to African bank. The records on hyphen showed that this debt had been paid off.

I am now being sent statements from African Bank to pay. Why was the an error on my account?

For this reason i came to the conclusion that i want to cancel debt review and i will pay African bank on my own. I SHOULD HAVE RATHER PAYED OFF MY DEBT ON MY OWN.. YOU PEOPLE ARE ONLY CONCERED ABOUT MAKING A PROFIT AND 0% CUSTOMER SERVICE. I AM SO ****ED!!!!!