BAD customer service from NDA

Wow... Reactive service... Be proactive and help your vustomers NDA.

Why do we pay you to manage our accounts if you require the customer to obtain the paid up letters themselves??? This is ridiculous service.

Your WhatsApp is the worst service I've ever received. No feedback. Need to supply details over and over and over and get no feedback or progress on requests.

I've settled my debt in full and have been on debt review for over 60months. Originally we had an agreement to be under debt review for 50months... You do not manage your clients expectations and you certainly have ZERO support channels that work!!!

Get my paid up letters from the creditors that have been paid off MONTHS ago!!! Why don't you perform your daily duties??? No no noooooo. I'm really frustrated with NDA and their extremely bas customer service...

DO NOT debited my account this month. ALL my accounts have been settled in full.

Please get someone with authority to give me a call so that we can settle this matter.