LM
Lutendo M

1 reviews | Active since Sept 2023

20 Sept 2023, 22:01

Account in Arrears, given 10 days to pay

NDA has been debiting a certain amount for the past 3 months, today I decided to call to inquire about an account that is in arrears. I’ve been given ten days to pay, yet they have been debiting monthly without fail. I’ve called and emailed Anastacia Leeman several times to no avail

0
Replies (4)
National Debt Advisors
National Debt Advisors's reply21 Sept 2023, 10:11
Official
 Good day Lutendo
 
 Thank you for reaching out and we apologize in advance for any inconveniences caused from our side. One of our specialists will reach out to you shortly and assist in resolving this matter. 

 Kind Regards
 NDA Team 
LM
Lutendo M's update21 Sept 2023, 19:49
Reviewer Update
None of your specialist have contacted me, I call asking if Anastasia is in, and I was told that she was yet she isn’t responding to my emails.
LM
Lutendo M's update25 Sept 2023, 15:33
Reviewer Update
You have deducted the agreed upon amount again and you have not dealt with the issue and have not called me! What am I supposed to do now? I need answers how are my accounts in arrears ?


It’s been a week I’ve been calling several times to no avail
National Debt Advisors
National Debt Advisors's reply26 Sept 2023, 08:35
Official
Hi Lutendo

We have your contact details as per your file on our system and the details attached to your Hello Peter review. Kindly WhatsApp *** if you don't receive any feedback by the end of business day today. It does occur sometimes that when our specialists call, a client is occupied and misses ours calls. 

Kind regards
NDA Team