No Response from NCR Since 22 May 2026

I am extremely disappointed with the level of service I have received from the National Credit Regulator (NCR).

I submitted a formal request to the NCR on 22 May 2026 and provided all the required supporting documentation. Despite several weeks passing, I have not received any acknowledgement, update, reference number, or response regarding my matter.

As a consumer seeking assistance from the regulator, I find the lack of communication unacceptable. Even if an investigation is still underway, I would expect to receive confirmation that my query has been received and an indication of the expected turnaround time.

I am requesting that the NCR urgently review my submission and provide feedback on the status of my matter.

I hope that posting this review will result in someone from the NCR contacting me and assisting with a resolution.

Karisha Govender