No response

<p>I treid to lodge a complaint against a credit provider. I lodged a complaint with FAIS. Fais then advised as the complaint should be handled by NCR, They sent a letter to me stating that my complaint was referred to the National Credit Regulator Mary Machitje. I tried contacting her telephonically. I have never been able to reach her. I have also sent emails to the complaints email box ********** and received acknowledgement mails but no reply!! I dont know how we will fix poor service as the people that have to assist us do not even respond!!??</p>