Need to be more proactive and not take a year

I am placing a review to escalate that the staff need to take action into *****ulent conduct from debt review companies and banks inside *******ion. The Ncr is not for the customer as the delayed more than a year to assist my complaint. I re provided my case to the Ncr which the Ncr is not for me but against me as they do not support and understand the issue of *****ulent use of myself.