NCR complaint department staff member will assist me when its suits him and when he wants to.In his own time not mine.Service will be delayed especially when you complain.

Ooh my word what a poor service i am receiving from a guy named Mthokozisi Dlamini from the ncr complaints department he has been dealing with my query since April and out of 14 accounts he only closed 1account.He will never apologise and he will never respond to you email.He does things as he pleases he has no sense of urgency and then followed by the supervisor named Nomasonto she can even push Mthokozisi to do his work instead she is giving him a go ahead to do as he please.Its like you must never complain about the service they give you because if you do.they will make sure you get no help at your to your complaint.They will just ignore you and respond to emails when it suits them.The last time i spoke to Nomasonto she told me they are busy imagine i must not be unfair.Like we dont know where to go honestly because you never get the service you looking for.