Lack of interest

I laid a grievance against MSA with NCR for being placed **********ly under debt review since December to date.I sent attachment ad proof but I have not response on how to move forward.Imhave sent follow up emails with no redponse from NCR.My request seems to falling on deaf earfs yet my credit profile has takenknock even though I brought proof forward to be given a clearance.NCR is not acting on aggrieved individual best interest. ************ debt review companies like MSA will get away with ****** due to a maltreatment one experience at the hands of the NCR.I don't have faith in the system as I feel they are not a neutral party they being biased to ****** like MSA,when will MSA be brought to book and account for their undesirable business practice.I really am perturbed at how my case is being poorly handled by the Regulator.