Fradulent activity by MOAM OPERATIONS (PTY) LTD NCRCP13208

Since i logged a complaint about Nine (9) months ago regarding Mokitlana oa Mahlako fradulent activity with ref NCR COMPLAINT C56116//MOKITLANA OA MAHLAKO even today am not getting anyway with it...Fikile recieved my follow ups and did nothing about my emails. MOAM OPERATIONS (PTY) LTD NCRCP13208

anyone with a lead on how i can resolve the issue?