Absolute Poor Service

If you want the NCR to sort something out for you, and you are prepared to wait for communications, for them to answer the phone, for them to get back to you and for feedback, then this is for you. I submitted a complaint on 26 September 2023, I received a reply on 27 September asking for more documents, which I submitted the next day, then I waited until I called 9 October and got another request from them on 9 November to send more documents, which I did. So here we are - NOTHING to date. The Government and their Organisations is failing in every aspect of their regime! Perhaps it is like this because I am a white person.