Unprofessional conduct

Good day my name is Francois Odendaal ,I would like to report unprofessional and highly upsetting conduct and procedures of one of your registered affiliates; National Computer College in Newcastle. I was a student at this institute for quite a while I did my A+ course at this institute and attempted to do the technical support course, the A+ course took well over a year to complete due to constant absence of either students or facilitator, study materials that were not available and we had to wait for, but after 1 year of wasting time i received my A+ qualification.

I then tried to further my studies by enrolling in the 18 month Technical support course which fared well over 2 years without even reaching the halfway mark in the course the reasons again being absence of students and long extended absence of the facilitator as well as the study material not being available when we did indeed have class. The classes we did have did not consist of very much learning as we had to do most of our learning and work from home and the very few modules that I completed were done so on my own time and not in class. I expressed my concerns multiple times without any real action being taken.

I was also given a post as a facilitator by Vishay Maharaj after the first year into my own course to give the same course i was still studying and only then realized how the facilitation was supposed to be, and i started receiving a number of complaints from my employer about 5 months into my employment accusing me of "not doing my job correctly" and accusations of ****** that was never warranted by the pupils i was giving class to.

After consideration and their branch manager(Vishay Maharaj) trying to make corrections to compensate for my wasted time I decided to ask for a refund by formal letter to which the manager said that i would have to prove my allegations and even then i would not receive a full refund due to "training i have already received" this is unacceptable as i have no qualification to show for a wasted 2 years i then proceeded to threaten them with court cases and contacting Mictseta in this regard to which the manager said i should follow up and i am thus writing this email and I am in the process of opening a court case and going to my local advertiser to express my concerns. I do understand that this institute used to be of quality but i do believe that has changed drastically