sS
santis S
1 reviews | Active since May 2016
10 Sept 2019, 12:13
Shocking Customer Service!!!
So since February 2019, I have tried to get a refund on an amount that has been overpaid. The customer service from store level straight up national level has been shocking to say the least.
I just want my refund and absolutely no one is coming back to me!
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santis S's updateReviewer Update
10 Sept 2019, 13:24On 19 June 2019, I contacted the National Auto Glass Head Office and was informed that they will contact the dealer.
Today, after this post, I am informed by the National Auto Glass Head Office that it is not their problem and that I must go to 37 Rifle Range Road, Ridgeway to collect what is due to me from them. Another message then stated that Future Auto Glass is not an approved National Glass dealer.
Very confused currently - if this post is not related to National Auto Glass, then apologies but I am unable to remove or delete a post.
Today, after this post, I am informed by the National Auto Glass Head Office that it is not their problem and that I must go to 37 Rifle Range Road, Ridgeway to collect what is due to me from them. Another message then stated that Future Auto Glass is not an approved National Glass dealer.
Very confused currently - if this post is not related to National Auto Glass, then apologies but I am unable to remove or delete a post.
sS
santis S's update10 Sept 2019, 13:24
Reviewer Update
On 19 June 2019, I contacted the National Auto Glass Head Office and was informed that they will contact the dealer.
Today, after this post, I am informed by the National Auto Glass Head Office that it is not their problem and that I must go to 37 Rifle Range Road, Ridgeway to collect what is due to me from them. Another message then stated that Future Auto Glass is not an approved National Glass dealer.
Very confused currently - if this post is not related to National Auto Glass, then apologies but I am unable to remove or delete a post.
Today, after this post, I am informed by the National Auto Glass Head Office that it is not their problem and that I must go to 37 Rifle Range Road, Ridgeway to collect what is due to me from them. Another message then stated that Future Auto Glass is not an approved National Glass dealer.
Very confused currently - if this post is not related to National Auto Glass, then apologies but I am unable to remove or delete a post.