National Auto Glass Richards Bay can never be trusted

National Auto Glass Richards Bay... my insurance company referred me to them to replace my windscreen little did i know that they would mess up my new car. The owner Denzil Pillay assured me that if i encountered any problems i should let him know. I discovered that after my windscreen was replaced whenever i switched on my demister there was a foul smell coming out & also demister was not working as efficiently. When i complained to the owner he started defending himself & his company wanting to shift the blame. When I took my car to Ford to get sorted out the Technician advised that he could not understand how a new car could have a problem like this. I explained to the technician that the problem only came about after the windscreen was replaced. He did mention that it could have been because they worked with the car in a dusty area or for some reason dust or dirt went into the filter when the windscreen was replaced. But still National Auto glass refused to take responsibility for their actions. They continued to defend themselves. Pathetic service, *********** & need to learn how to handle customers better. Very dishonest to try & push the blame onto an innocent customer. Do not recommend anyone to use them, their service is cheap...