ZJ
Zisanda J

1 reviews | Active since Jun 2012

09 Dec 2015, 13:23

In breach of POPI Act

I got a call from a lady who said her name was Sarah Gents and works for National Accident Advice Helpline, offering me R1500 cashback for not claiming from the RAF. She had all my details, date of birth, address and contact details and wanted me to confirm my id number and banking details. <br> <br> This is worrying me because she could not answer where she got my details from. I want to know who gave her my details so I can sue the person.<br> <br> I never had dealings with this company, so they need to tell me who gave them my details without my consent.<br> I went to their website, they have faces of people who supposedly lead the empire but they have no names. Apparently their registration number is ***.<br>

0
Replies (2)
National Accident Advice Helpline
National Accident Advice Helpline's reply09 Dec 2015, 14:52
Official
Hello mamamikki,

Good Day Zisanda.

We acknowledge your complaint. Our customer care consultants have tried contacting you, but to no avail .

We will continue trying to contact you but you are more than welcome to contact on the number we have provided you with.

Kind Regards.

National Accident Customer Care Team.

***
ZJ
Zisanda J's update06 Feb 2019, 13:00
Reviewer Update
The only good thing that came out of this is that I no longer get those irritating calls. If I did not do business with you, you should not have my details. Respect my privacy. Always trying to make a few more bucks, exploiting unsuspecting people in the process.