tM
tshepo M

1 reviews | Active since Nov 2015

25 Nov 2015, 16:19

******* DEBIT ORDER

NAAH called me on 22/10/2015 telling me that I qualify for reimbur*****t for not claiming for any accident in the previous years. I asked why and what's the criteria, they said by virtue that I never claimed for any accident they will pay me some money. To my surprise they debited some amount of cash and they claim that I agreed to be a member yet when I ask for the records they refuse to provide claiming that its their property and they could only send the contract after the first premium. I am so disappointed by this act.<br>

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Replies (1)
National Accident Advice Helpline
National Accident Advice Helpline's reply26 Nov 2015, 11:14
Official
Hello jtmaroga,

We sorry to hear about your complaint. We are busy investigating the matter and one of our friendly customer care consultants will be contacting you within the next hour.

Kind Regards

National Accident Customer Care