DL
Drene L
1 reviews | Active since Dec 2019
04 Aug 2020, 16:27
WHAT A DISGRACE
Worst customer service ever!!!!!!!!!!!!
A a paying business owner I have been contacting my sales representative and he keeps on ignoring my messages and requests. Billing is a major issue. I have to reconcile their accounts. Awaiting credit notes. Billed for things which are specified as free in my contract. Escalation of contract is a mess. Billed for shortfalls on my account - which I was not even informed about.
Requested a copy of my rental agreement and ..yes you guessed it....NOTHING!
Just any form of reply to acknowledge the issue would be MUCH appreciated.
DISGUSTED
Helpful (0)
Replies (1)0
Replies (1)
Nashua's replyOfficial
21 Aug 2020, 08:49Morning, Trust you well, to introduce myself, I'm Karen responsible for customer service as Nashua Pty Ltd, please can you share your contact details with me in order to assist with the concerns in the message above, my contact details - *** or ***.
Nashua's reply21 Aug 2020, 08:49
Official
Morning, Trust you well, to introduce myself, I'm Karen responsible for customer service as Nashua Pty Ltd, please can you share your contact details with me in order to assist with the concerns in the message above, my contact details - *** or ***.