No reply to emails or phone call messages

On 28/04/2016 i sent a email to Riette Botha at Nashua vaal On 03/05/2016 I sent a email again reminding her to please answer my first email On 03/05/2016 the afternoon I phoned Vaal Nashua to speak to Riette telephonicaly seeing that email comunication do not apply to Nasua Vaal. I was informed by Denise that Riette is currenly not in the office but will give her the message to phone me back urgently. Up to now I have still not received any call or email. We are starting a new branch and need a printer moved to the new branch. This branch is opening in next week which means Nashua is probably going to inform me that they do not have enough time to move the printer.