GH
Gerda H

1 reviews | Active since Dec 2015

19 Apr 2017, 13:11

BAD service in times of need!

<p>Someone broke into our business over the weekend. We discovered it on Monday. There were a lot of damages and theft. Unfortunately our Nashua telephonesystem was also damaged. I phoned Nashua Paarl Tuesday morning to report it and asked them to PLEASE help us as soon as possible, because we were losing business because of our phones. A very arrogant male person told me that he 'll find out and let me know when they can help us - he never called back. He let feel as if I was the bad person. Please, put people on the phone with client service s****s and if someone needs assistance, </p>

0
Replies (1)
Nashua Limited
Nashua Limited's reply19 Apr 2017, 13:46
Official

Hi Gerda,

Sorry about this experience. We'll escalate the matter immediately.

The Nashua Team