1 reviews | Active since Mar 2015
***** COMMITTED BY NASHUA STAFF
I am an attorney, who entered into a service agreement with Nashua, the terms of which were to be that I would be provided with cost recovery software and a new printer for a period of three years, at 0% escalation. After signing the agreement, I unfortunately did not recheck it when it was sent to my office. In any event the three year period was about to conclude and we wanted to source another provider as they provided me with a refurbished machine that could not adequately cope with the software. They advised me that there was a settlement amount of approximately R112,000.00 before I could move over. So I investigated it and found that they had amended the agreement after it was signed to include a 15% escalation and extend the period by 2 more years. I requested that they take the machine back and provide me with the details of their Sales Consultant but and they refuse to do so or amend the contract. So we will be sueing them for damages arising from breach and termination of the agreement.
You compliant has been noted.
This complaint has been forwarded to Rikus Pienaar and our contracts department for investigation of the original contract between yourselves and Nashua Central. You will be contacted as soon as this investigation is concluded.
Nizam Hussain
For Nashua Central
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You compliant has been noted.
This complaint has been forwarded to Rikus Pienaar and our contracts department for investigation of the original contract between yourselves and Nashua Central. You will be contacted as soon as this investigation is concluded.
Nizam Hussain
For Nashua Central
***
