SVdW
Stephan Van der Walt
1 reviews | Active since May 2023
15 May 2023, 10:26
JNBET54001
Since 16 August 2022, I have registered a claim against Nas Colossal Africa for the loss of my son’s luggage. I have sent several emails to the consultant and every time I send mail I must give details of the goods that were in the suitcase that got lost. A claim was registered at the airport, and we just have to redo or re-claim every time we get in contact with the agency. We speak to Tina Maluleke because she was the vocal person at the agency and every time we get the message that it will be sorted in the next few days. Nothing is happening.
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Stephan Van der Walt's updateReviewer Update
26 Mar 2024, 11:02It's been over a year, and yet your situation remains unchanged. Despite no contact from this company, I continue to be without my lost luggage. It's time to replace companies that are supposed to insure your belongings and assist in recovery with ones capable of fulfilling their duties.
SVdW
Stephan Van der Walt's update26 Mar 2024, 11:02
Reviewer Update
It's been over a year, and yet your situation remains unchanged. Despite no contact from this company, I continue to be without my lost luggage. It's time to replace companies that are supposed to insure your belongings and assist in recovery with ones capable of fulfilling their duties.