NPS Score
0
Recommended: Likely
Feb '26 - Oct '26
Frequently Asked Questions About The Nappy Clinic
How is The Nappy Clinic rated on Hellopeter?
Hellopeter has tracked The Nappy Clinic across 2 reviews. The Nappy Clinic hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used The Nappy Clinic? Write a review to help others decide.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2019
Poor Stock Control and Delayed Resolution
On 28 January I placed a bulk order for my almost 90-year-old mother. The system accepted the order without any indication of stock issues. However, the incorrect nappies were delivered. What followed was nearly three weeks of phone calls and emails to resolve the issue. The incorrect stock was only exchanged on 17 February. This situation caused unnecessary stress and frustration, especially considering the age of my mother. There appear to be serious concerns around stock control and supply chain management, as orders should not be processed if stock is unavailable. I hope this matter is addressed internally to prevent other families from experiencing the same frustration.
1 reviews | Active since Aug 2019
Poor Stock Control and Delayed Resolution
On 28 January I placed a bulk order for my almost 90-year-old mother. The system accepted the order without any indication of stock issues. However, the incorrect nappies were delivered. What followed was nearly three weeks of phone calls and emails to resolve the issue. The incorrect stock was only exchanged on 17 February. This situation caused unnecessary stress and frustration, especially considering the age of my mother. There appear to be serious concerns around stock control and supply chain management, as orders should not be processed if stock is unavailable. I hope this matter is addressed internally to prevent other families from experiencing the same frustration.
1 reviews | Active since Aug 2019
Five star service ensuring the elderly is taken care off
I am extremely happy with the service provided. They take such good care of my mom’s (she is 89) wellbeing and reliably supply her nappies every month without any issues. The service is professional, caring, and consistent, which gives our family real peace of mind. Highly recommended to anyone looking for dependable and compassionate support. If there is shortage they go out of their way to ensure deliveries are done on time.
1 reviews | Active since Aug 2019
Five star service ensuring the elderly is taken care off
I am extremely happy with the service provided. They take such good care of my mom’s (she is 89) wellbeing and reliably supply her nappies every month without any issues. The service is professional, caring, and consistent, which gives our family real peace of mind. Highly recommended to anyone looking for dependable and compassionate support. If there is shortage they go out of their way to ensure deliveries are done on time.