DO NOT SHOP from Naomari

I bought a jacket on Instagram after thinking that I am buying from a local site and therefore a local supplier. The actual Instagram account is no longer active.

The website https://naomari-capetown.co.za/ seems like a local site but it’s not. IP address indicates Canada but it’s because they use Shopify as the domain. I was also automatically registered on a site “Shop Pay” without my consent. I didn’t actually save my checkout details – I never do.

The domain information: Domain Name: naomari-capetown.co.za Date Registered: Thursday 13th of June 2024 Domain Age: 0 years, 70 days naomari-capetown.co.za is registered with: EPAG Domainservices Domain Name: naomari-capetown.co.za Registry Domain ID: dom_89U165--1 Registrar WHOIS Server: Registrar URL: https://www.epag.de Updated Date: 2024-06-13T08:23:16Z Creation Date: 2024-06-13T08:22:28Z Registry Expiry Date: 2025-06-13T08:22:28Z Registrar Registration Expiration Date: 2025-06-13T08:22:28Z Registrar: EPAG Domainservices Registrar IANA ID: 85 Registrar Abuse Contact Email: *** Registrar Abuse Contact Phone: +49.*** Reseller: Domain Status: ok https://icann.org/epp#ok Registrant Organization: Naomari Cape Town Registrant Country: NL Registrant Email: Please contact the RDDS service of the listed Registrar for Registrant, Admin, or Tech contact information. Admin Email: Please contact the RDDS service of the listed Registrar for Registrant, Admin, or Tech contact information. Tech Email: Please contact the RDDS service of the listed Registrar for Registrant, Admin, or Tech contact information. Billing Email: Please contact the RDDS service of the listed Registrar for Registrant, Admin, or Tech contact information. Name Server: ns-cloud-e4.googledomains.com Name Server: ns-cloud-e1.googledomains.com Name Server: ns-cloud-e2.googledomains.com Name Server: ns-cloud-e3.googledomains.com DNSSEC: unsigned

After ordering I immediately started to get emails confirming that my order was placed. A day later I got another email that the order is on its way with a tracking number that looked like it was from a Chinese company. 3 weeks later when I tried to cancel the order, after not receiving anything, I was informed it is actually on its way and they can’t refund an order in transit.

After receiving the item, I emailed them to tell them that the item didn’t look like the marketed product and that I’d like to get a refund. After at least 3 attempts to temp me with more discount offers on the website instead of a refund, they told me I can return it to China at my own cost. This clearly seems quite risky since I don’t have any guarantee of a refund.

Further investigations revealed that the Chinese company open website across the globe to resemble “local” companies. The Naomari Melbourne site has received many bad reviews and was taken down at a stage. Interestingly one of the first emails to let me know the shipment is almost on its way, said the following “We're excited to inform you that your recent order: #9999 with Naomari Melbourne is almost ready to ship!”

My concerns wrt to ecommerce sites like these: • The website is only 70 days old today, registered in the Netherlands (NL) but the registrar company is German (de). • The bank transaction also seems to have some connection with the Netherlands (NAOMARI CAPE TOWN ARHNHEM NL) • Rob the local market from opportunities with misleading marketing (as local) and sub-standard product • The automatically register your details to the Shop Pay website without consent • An easy way to gain multiple customer records with payment details to be used in possible *****ulent ways